tradesy return policy for sellers
Keep it up Sitejabber you are winning! I should have been told that it was being shipped from China and there might be additional delays. A quick tour for Tradesy buyers - Help Center How do returns affect sellers? | Tradesy Help & FAQs Tradesy has been wonderfully responsive and I would give 5 stars for their communication. I was very suspicious of Tradesy at first, because it essentially seems to be Poshmark for designer goods. New Arrivals At this point I believe this is an attempt to steal my money, or force me into transferring to whatever their new system is. It's Andrew from Tradesy, I hope this message finds you safe and healthy! . Whether it is a side-hustle or a full-time venture, reselling on Tradesy or other marketplaces provides you an opportunity to earn extra cash. Talk about what services you provide. However, they are returns or refunds on Tradesy. They advertise a strict selling policy of authentic and accurate descriptions for listing. This feature will help you find the best time to place your item on sale on the site. I am still waiting to receive my bag back. The above statistics have triggered an increase in the number of online sales platforms for secondhand clothes. Came upon the site by accident - searching for a gift no longer available for purchase in the store. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. So in total, the selling price made by the seller, plus the shipping fee, would be the total amount paid by the buyer. I am very happy with my LV Nice BB. In addition, you can earn by selling special wedding attire such as gowns, tuxedos, and more! Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! Additionally, eBay has achieved more global standards than Poshmark, letting sellers sell both domestically and internationally. Using your earned money to make more money for themselves. Each of your unique items must have its listing on the platform. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. Service 517 Value 266 Shipping 271 Returns 107 Quality 3609 This company does not typically respond to reviews Positive reviews (last 12 months): 94.1% Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. I like to browse extensively before making a purchase. The bag was in perfect shape. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. Tradesy will also ensure that the item's quality will not be compromised due to several shipments. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. I'm sure glad I did! Poshmark is an online marketplace best known for mens, womens, and childrens fashion. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. This is often due to the lack of incentives to offer customers. A quick tour for Tradesy sellers - Help Center Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Once your listing is live, youll be notified immediately via email. It enables you to post as many items as you want for free. I am now a fan of Tradesy and look forward to doing more shopping with them in the future. It shouldn't take more than a week for the seller to ship out the item. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. Sign up today and take advantage of its excellent features with its 14-day free trial! This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. It doesn't matter what the reason is, unless you get your item back damaged, there's nothing you can do to fight it. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. I have removed all my items from this shady scam company. i recently puchased a purse on Tradesy and the item on trdesy was not shipped to me Terry T shipped the same style but a replica a fake purse i regret buying anything on tradesy im very dissapointed ! With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. The label is free of charge and you will be able to print it from your Vestiaire account at the time of shipping. Also, very quick response from this seller to a question I posted - great seller and will purchase again - thank you. Submit Your Return Request I'm so pleased with it and it's exactly as described! Selling on Tradesy is quite easy; all you have to do is list the item on their website. anywho. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. That means you buyers can return the sold item if it doesnt match their specifications. And if you sell more, then the fee increases to 19.8%. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). You can withdraw your earnings using a debit card, ACH transfer, or PayPal. Tradesy will now return most items to sellers (they would previously resell themselves). That said, it provides some services that are not available on eBay (which charges roughly half as much in commissions), such as pre-paid shipping. However, the fee is added to the sale price of every listed item. no one likes to get ignored, especially when spending a thousand $$$$. However, this doesnt apply to wedding items. My bank accounts and debit card were all correct - they didn't have a problem taking their service charge. Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. Apparently they resell the items on another site. We want to do anything we can to make each experience worthy of your best possible rating! With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. One happy customer! Thank you! #HonestCompany;-) *****, Because I love designer items and the price is right. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. It was delivered December 29th. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. Hi There,We recently received your feedback and wanted to follow up with you! Bought a Chanel bag that doesn't look like anything they showed. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. Tradesy do not handle returns well. However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. Consequently, sellers alike tend to be unsure which sites are best for selling clothes online. And as of 2023, eBay has over 135 million active users on its site and over 600 thousand monthly downloads of its mobile app on Google Play and Apple App Store. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. You can find more details about the Trusted Seller badge here, and Expert Seller badge here. I had been given a pair of these shoes but they were too small, I absolutely loved them so I began my search and found the exact pair in better shape and packed to perfection with cute Halloween string tied around the tissue paper. THEY NEED TO BE TAUGHT A LESSON! A 19.8% commission rate is used for any sales over $50. No problem. To do so will have you waiting up to a month for Tradesy to release your funds. I have read on other sites that Tradesy keep the returns and seller is SOL. Isa. What is the fee schedule for seller's selling on tradesy? when do I get to use this 25 hundred dollar bag? For sales over $50, Tradesy deducts commission of 19.8%. FAKE prada duffle bag and im done. Tradesy also streamlines your shipping process. Aside from womens fashion, Tradesy, you can also sell or buy wedding items. If our Quality Control and Authentication review finds the item did not match the listing, you may have any seller badges removed, and your account may be negatively impacted. There was a hundred dollar coupon, and the bag was described as gently used. I highly recommend this Website. do you really have customer service people who speak with customers bc i never had that experience. These pythons were shipped in style. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. The shoes were actually in better condition than I anticipated and the seller packaged them up really great! I bought the same exact purse back in 2017, which is now in awful condition, cause I use it daily. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. Like most e-commerce sites, Tradesy has a shipping fee. The authentication card was also missing and there was no dust bag as listed. Any item priced below $100 USD has a fixed selling fee of $12 USD. Appreciated being able to check out as guest without being forced to set up an account/log in, etc. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. Though I think the value isn't the price I paid, it is still a good deal for one of my favorites. After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. For items priced at less than $150, the payment processing fee will be just $5. Many online sales platforms have problems attracting customers to their sites. I want to purchase a michele watch head and i am hesitant after reading reviews. We want to do anything we can to make each experience worthy of your best possible rating! The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? It came beautifully packaged. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. 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The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. Maybe I don't know how to use the system most effectively. Anyhow, I'm so scared the buyer has worn and/or damaged the item and I won't even be able to resell it again. Banking services provided by Piermont Bank, Member FDIC. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! Once done, the Tradesy app will show you the listing process. However, the only requirement is that you must take clear pictures of the items you intend to sell and provide a detailed description of each item. This has been a miserable experience. I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Sell the bag on our site! Thanks so mucg Worse selling app!!!!! The typical military family moves every two or three years. Tradesy's Return Policy -- Horrible for Most Sellers : Flipping - reddit The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. This is a great space to write long text about your company and your services. Tradesy is one of the most popular peer-to-peer resale marketplaces for buying and selling women's clothing and accessories. Here are a couple of things that bother me about TradesyI don't like that sellers don't have customer reviews, the seller says it shipped from Houston, TX, but it came from China, and ALL luxury items should be authenticated by Tradesy. Smaller size different color! The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. Tradesy Seller's Guide to Returns - OneShop In addition, the high costs and slow pay has made customers question Tradesys professionalism. A wide array of jobs -- many of them well-paid -- don't require a degree., nothing else to add..except to say..tradesy saidwe are sad that you are unhappy, thenoffered me a 70 dollar credit towards next purchase, seller says: Why on earth would I seel a MOLDY bag to anyone??? However, sellers must be aware that Tradesy only allows the selling of authentic items in the following women's fashion categories: Any replicas, counterfeited items, or items not manufactured for retail sale are not allowed. I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. That said, it provides some services that are not available on. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Youll see as you have sales on Vestiaire, that you may qualify for the Trusted Seller badge and/or the Expert Seller Badge. I highly recommend it. Love the way this seller does business. Putting money down right away to see if it's a match is not a problem, as there is no upfront payment required until after the trial. The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. Tradesy, just like Poshmark, offers free unlimited listing. This chat rep advised me to reached out to the returns department at returns@tradesy.com. Wish the sellers would provide more details of items for sale as some listings are bare minimum. We use dedicated people and clever technology to safeguard our platform. -Tradesy will return all items under $150 back to the seller if buyer requests return. On the other hand, Tradesy is a marketplace created by and for women. The site is more like a womens upscale luxury marketplace. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. Putting your item up for sale on Tradesy is quick and easy. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. The product is outstanding but it took longer to get it than I expected. Yep. When it exceeds 250 products in a month, youll have to pay $0.35 for each product you list. I think it your database could be updated. Consumers satisfied with Tradesy most frequently mention great experience, customer service and fast delivery.Tradesy ranks 1st among Used Clothing sites. We're so sorry to hear about the trouble regarding our commission rate! I love the site!! I have returned the so called Chanel items and etc. Awesome deals for authentic designer merchandise & accessories. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Having never used Tradesy before I was reluctant to give it a try but with a pandemic still looming and seeing too many crowds in stores and not enough masks on shoppers, I decided to take a safer route and order from my computer at home. I am very satisfied with the company Tradesy, I sold a shoulder bag but unfortunately the buyer decided to return the bag for reasons of uncomfortable issues, the bag was returned to the company and they immediately returned it to me, without any problems. We have a zero-tolerance policy when it comes to replicas. You can see more about making an offer and settings, Welcome Tradesy Sellers! Back; Categories; Clothing; Bags; Shoes; Watches; Jewelry; Accessories Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Because of this, we had to update our return policy to accommodate for Covid, as well as the safety of our team. Tradesy almost ripped me off of my $1,600. This company is a rip off. Thank you! But all the reviews said it was legit and I could not find the item anywhere else. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. Tradesy provides three different methods of shipping, which include using a shipping kit, using a prepaid FedEx shipping label, or, if the location is close to your area, you can ship it yourself. Horrible experience. At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. -Tradesy will return all items under $150 back to the seller if buyer requests return. Horrible experience. Great sales and super easy to shop for whatever you're looking for today. tradesy return policy for sellers. This usually takes 24-48 hours (but sometimes less). We want to do anything we can to make each experience worthy of your best possible rating! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. Rating********;-)), Looking for Tote Travel overnight bag.;;-)). I'm very happy I did it! Youll know this by seeing the marked-down percentage according to the details you provided. Don't put your stuff on this site. This email had absolutely no return reason listed on it so I was confused as to whether it was a fit issue/buyer's remorse or if the buyer is claiming damage on the item (which there isn't any when I shipped it to the buyer) or misrepresentation. If your item is shipped directly to the buyer, you will be paid 72 hours after delivery, as long as there are no issues. I will not purchase here again. Thanks! However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Up to 44 Million women have bought secondhand items in 2017. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. If you accept the offer, the buyer has 24 hours to complete their order. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. The Tradesy sales are yet another impressive feature you can utilize in the company. the one shown is incorrect. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. They not gonna pay you for your damaged returns. While on the other hand, seven million women in the United States are approximated to be using Tradesy to buy and sell clothing, shoes, bags, accessories, vintage, and wedding items. When we moved over your listings, we had to change the listing to ship with a prepaid label since Vestiaire Collective does not offer shipping kits. Packaged with style as though Coco herself sent me this bag. Tradesy has a user-friendly mobile app that makes it one of the standout features of the Tradesy experience. To us, your feedback is everything, wed love to hear from you. has things improved for sellers? LOVE IT and very easy to use and several opinions to pay for your product. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. Clearly the buyer wore the dress out to an event and returned it seven days later. Don't ever do business with Tradesy ever! We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. OneShop knows how challenging it is to resell online. The platform charges $7.50 for every sold item that is less than $50. He never told me what the exact issue was and what was misrepresented. It was easy to place the order, the shoes came in as promised. Then, you will use your own packing materials to ship your item out. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. Tradesy vs. Poshmark vs. Mercari | Payability Only complaint, I got an email offering $50 off my first purchase AFTER it was on it's way, so I'm not sure if I'll get to use it. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. -Tradesy will return all items deemed above fair market value. All is correct. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. Tradesy Review: Better than eBay or Poshmark for Selling Your - Paypant Im not the only one who has submitted complaints. It seems to me the company doesnt want to pay! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. They still ignorantly argued that those are the same item. Tradesy's long list of restricted items is not allowed to be sold or listed on the site as they may pose a safety risk or policy violations . Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. You can choose to disable the option to make an offer on an individual item or your entire closet. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. I Love shopping on Tradesy. Like Tradesy, people buy and sell clothing and accessories on eBay. Tradesy Categories . Moreover, you also are not permitted to create a single listing of multiple items. I was thinking about selling a few things on tradesy, but with all the warnings, i'm not so sure anymore. They prefer people that they can control. Heres a Review on Tradesy. Hi Marie,We recently reviewed your feedback and wanted to follow up with you. You can see more about making an offer and settings here, and how to handle a counter offer here. Since your historical data is being moved over time, you will not have a seller badge right away. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. Your Bag is Empty, Start Shopping! This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. Some sellers seem more conscientious about this than others. If youre facing a similar situation, this Tradesy review will help you to decide the best platform to sell your clothes. More than 70% of your product should be in the photo (we recommend a complete item photo for the first photo). In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. The high costs and slow pay earned Tradesy a substandard Husl$score. Friendly, professional and exceptional range of unique items at relatively reasonable prices. Buyers have a maximum of four days after delivery to request a return. vickie guerrero husband name; green tea and apple cider vinegar results; why can't female figure skaters do quads We want to do anything we can to make each experience worthy of your best possible rating! Every thing I have bought from this site is FAKE! Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. However, if you are a professional seller, buyers will have 14 days to return your items. Time-consuming but entertaining to have so many items to look at, need to take a little risk without being able to try things on, but my first try was a the most fun dress I've ever owned. I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Had a question for buyer, responded in less than 10 minutes. Thrift Store Flipping: Best Items to Resell for Profit, The Fastest Ways To Sell Your Books Online For Cash, 13 Best Small Business Apps to Grow Your Business, 16 Best Mobile Payment Apps for Small Businesses, How to Start an E-commerce Business that Makes Money, 26 Legit Stay-at-Home Dad Jobs to Make Money, 17 Legit Online Surveys That Pays (How to make money with survey), 61 quick Things To Sell To Make Money fast, The 3 Budget Categories You Need to Stick to Your Simple Budget, How to Make a Personal Budget in 6 Easy Steps, 18 Best Budgeting Methods That Actually Work, How To Budget Your Money In 9 (very Simple) Steps, 17 Blank Budget Worksheets to Manage Your Money, How to Write a Check: A Complete Step by Step Guide.