They could care less about customer service. We would like our ownership to be terminated. It's officially official: Hilton Grand Vacations' $1.4 billion acquisition of Diamond Resorts has closed. How are timeshare brands dealing with the pandemic? What's the big picture impact of this transaction and, more importantly, what does it mean for owners of both timeshare companies? Fake Calls From Hilton, Marriott and Hyatt Hotels Offer Free Vacation I would like to resolve the issue of my card being charged without my consent. We also ensure all reviews are published without moderation. Our current maintenance fees for the gold level our $6500. We were majorly scammed. A new twist of the free cruise offer ends up with a scary timeshare scam. Any ideas from anyone on how to let this timeshare go? BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. "As Diamond properties are rebranded under the HGV umbrella, they will be available for rental on Hilton.com.". Desired outcome: Destinations are transferable! Both Hilton and Diamond are trying to screw the owners out of another $20K. I lost $>600. The maintenance fees are now 172 per month for 11 months and this will be the third year of no holidays. It's a world where, in times of economic crisis, the toughest survive. Got SCAMMED! Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Diamond Resorts International Hilton Grand Vacations, Diamond Resorts International Transitions, Diamond Resorts International / Ocean Beach Club. Now I have to close all my bank account and open new ones. I have recently stayed in an apartment at Thurnham Hall, and have had a stay which wasn't great, in fat it was disgusting. Now we fight every month to pay our mortgage because they keep stealing out of our account. we are 19 months out and I can't but can't book Virginia. Desired outcome: and Amazing Savings! I was told again, there is no availability. Diamond Resorts - Diamond Resorts is a scam | Glassdoor HORRIBLE! 10 Comments Matthew - Oct 01, 2020 Victim Location33029 Total money lost$535 Type of a scamTravel/Vacations They called us and mentioned that they are related with Hilton. This is a scam company who imitated being part of Hilton. We are currently in contact with our credit company to dispute the charges. "We paid 10,000 for DRI points in 2007 with Sunterra. We use dedicated people and clever technology to safeguard our platform. Nearby are Aquaworld, La Isla Shopping Mall, and Luxury Avenue. It appears to real and not a scam but I remain concerned. No one will answer the phone when you call. About Us - Double Diamond Resorts spiritual meaning of someone stealing from you. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. My fianc paid $38,000+ for her shares. The price per points is a small profit to what I paid over the years for my DRI gold status. All those promises are worthless at the end of the day. Since Diamonds was acquired, can we get out of contract? Diamond Owners need to get together. I feel like I was taken for a scam. your thoughts? Diamond Resorts reviews and complaints - Travel Site Critic If so please reach out to me as I too would like to seek legal justice in this matter. we went to Vegas to get away from all the devastation of the fire . After a year or more of paying payments and trying to go to a resort in South Carolina I am told they are not booking at this resort and not sure why. Now my question is, how long will it take HGV to throw the BS diamond told me out the back door, then try to force me to spend more $$$??? So when January was coming close I decided to lower the $$ amount we would do. Hilton will be the 5th owner of that property since I bought it 17 years ago! Visit the birthplace of all the world's major religions; Buddhism, Christianity, Hinduism, Islam, and Judaism; learn the history and enjoy the nightlife and beaches in your choice of Bali or Vietnam. We still have all of our points- never been able to use any and it all expires this year. It turns out we cant use any points except to low huge facilities if they are even available and we have to go to another sales pitch for 90 minutes! Did Apollo sell Diamond Resorts? - TimesMojo Consumers love to do business with someone that can admit mistakes and state how they made improvements. I think I am paying for Disney Vacation $450 per year. This is for Eagle Rock in Hazelton Pa. Scam/Ripoff Alert for Diamond Resorts International [Report ID: 736 Lots of games with the Salespeople. During the trip following, my husband decided to attend another of their "meetings" and they explained that we needed to put in another $10K to ultimately save on maintenance fees. Thank you, Desired outcome: I wanted out. We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. Due to covid, all the alaskan cruises were shut down. Hyatt Spends $2.7 Billion To Become World's Largest Operator Of Luxury Its typical big business take over bs and its the equivalent of Elon musk coming to your home and showing you a video of how great Teslas are and encouraging you to test drive one then as soon as you do, confiscating the car you already own and paid for, and making you buy the Tesla or just sit in the driveway because they took out your engine. As we had done the timeshare presentation we dont have to do it again, but only have to tour the facility. is luxury diamond resorts legit - Interieurbouwschreur.nl They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. Diamond Resorts sells elderly Arizona couple $150,000 timeshare Diamond Resorts offers timeshares and vacation ownership in 26 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean, Europe, Asia, Australia and Africa. Hilton Grand Vacation has taken over and completely unhelpful. Food and drinks are included in the vacation package price for these destinations offered. Well just before year end an offer came in and it was very low. DIAMOND RESORT IS A SCAM - Diamond Resorts International Category: Timeshare Resort Company Name: Diamond Resorts International Posted: Apr 16, 2022 by William Bryan Diamond and Hilton are both terrible companies! NEF, BRITTANY, KARIANA, ANDREA, ALEX. Nothing good will come from it for those of us that own with paid off memberships. I have done this for 20 yrs. For a full view HGV's position on the acquisition, see this presentation made for investors. Settled in Las Vegas, NV, Diamond Resorts currently has CEO - Michael Flaskey in charge. Disney resorts memberships include opportunities to stay at resorts located around the world through the world collection. I tried Hawaii and was told I could not use it there, I also tried several other destinations and was given an excuse why I'm not able to use it at that particular destination. The customer is still right, and we still have choices. I want my money back!!! A few days later we got the confirmation and immediately called to book our first trip. is luxury diamond resorts legit. 2. I continue to pay monthly but never use it. Then topped up with another 10,000 for extra points. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. You are all liers. Been trying to transition out of ownership since last October. This company offers Vacation Ownership Resorts. Diamond and Hilton are probably the worst organisation Ive ever had to deal with. Hilton will never see a dime of my money with this strong arm tactic. This company got us into one of their meetings where they laid on the pressure of trying to convinceus that this was going give us our dream vacation. Save my name, email, and website in this browser for the next time I comment. During the sales pitch they show all the resorts that 'you can book'. It took us a very long time to get confirmation from the resort and the fine print states, Do not purchase airline tickets until confirmed from Resort. We cant ever make reservations for anything we want, that was misrepresented the entire time. The HGV Max program will fail. Why book with us? Grande villa resort and Cypress is amazing we have been coming here 2to3 times a year to this resorts for over 20 years..the staff /house keeping are wonderful the grounds and rooms are so clean..(except the windows outside do need cleaning ) but they went beyond the call of duty for our 40th anniversary we were brought champagne and wished a many happy anniversary That says so much for a resort I wanted to Thank them (Carla ,Anna and please forgive me I forgot the guy's name who made sure that we had the most wonderful time and the perfect room) they were absolutely wonderful we love it here and will be continuing on through the years Thank you Diamond Resort Lake Buena VistaDec 16.came back January 27 2023 John and Rose Coleman , DO NOT BUY THIS ! Diamond Resorts acknowledges they owe it, but will not issue the check and no one who has been contacted has the power to get the check issued. We are able to offer the best discounts in the industry! This will surely increase the credibility of your complaint. It has been the most outrageous conduct I have ever seen. Not much. Does anyone know? Diamond Resorts is a scam. Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. Save 75% when you book your 4 Day/ 3 Night vacation at Lake Tahoe Vacation Resort. If i was happy with the contract maybe when it was up in two years I might have became a member but not after the treatment and lies I received. Toggle navigation. Diseo y fabricacin de reactores y equipo cientfico y de laboratorio Nestled along an incredibly beautiful beach, Sandos Cancun Luxury Experience Resort is conveniently located in the Hotel Zone. Las Vegas Nevada, Diamond Resorts International Buyer Extremely Alert Scams before you Sign any contract to make any purchase Las Vegas NV, Diamond Resorts International Transitions Diamond Resorts Transitions Program Added an contract condition that rules out elligibility to Transition out of ownership Las Vegas Nevada, Diamond Resorts International Nicole Sanders Quality Control scrum master salary california. is luxury diamond resorts legit We were at silver level. We had the displeasure of attending our owners update yesterday here at Polo Towers so we could learn all the wonderful benefits of the Hilton merger. I've been waiting to hear something about opting in. Scottsdale Arizona, Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA. Diamonds Hotels & Resorts in the Indian Ocean - Book a real all Polo Towers/ The Club paid for & deeded owners is higher annual maintenance fees. Sent the wrong paperwork twice. When the transition is complete, HGV's management team, headed by CEO Mark Wang, will run the combined company. Anyone can write a Trustpilot review. RedWeek, Inc. is a Registered Seller of Travel in the following states: Oct 22, 2021 (edited), Apr 05, 2022 (edited), Jun 11, 2022 (edited), Jun 15, 2022 (edited), Dec 05, 2022 (edited), Jan 05, 2023 (edited), Jan 18, 2023 (edited), Feb 19, 2023 (edited). 1. Get wrong info when you do get someone. On September 11, I enthusiastically paid the deposit and filled out the contract. They companies unwilling to buy back their timeshares, maintenance charges and resort availalbility, wish to terminate, no clause in contract. 808852 nine 44 five We are gg'sredemption and we are doing something about it. Do not pay these scam artists a penny. Does being fully vaccinated exempt me from travel restrictions? I listed my property with Eagle Rock Real estate back in April of this year 2022. The hotel has no other rooms available and the only way to do anything is to contact diamonds resorts well its Saturday so of course they are closed today!!! Also strange how they said we missed the "pre-merger" option which was a cost of only $18,000 to move to the Hilton program. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We don't travel as much and our financial situation has changed. Of course it was nothing but a sales pitch. This merger should have just expanded the placed you could go, but instead turned into a money grab from the timeshare crooks. shifted massive amounts of DRI's internal corporate overhead expenses to the timeshare owners under the guise of legitimate common expenses of the Association," the complaint reads . HGV offered no information on what will happen to Diamond's executives. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. I get the run around and transferred from department to department has been escalated to supervisors but I am still OUT 17000 points I want them back or a equivalent cruise very frustrated that I cannot get answers supervisor assured me he would look into it and call me back still waiting, Desired outcome: Diamond Resorts Reviews | Read Customer Service Reviews - Trustpilot I own a new years' week at Tahoe seasons resort and have owned it for approximately 20 years. This will be on the news. I own (have a deed) for a Diamond Resort property in Florida. Desired outcome: This is after a month of failure to contact them. We also went to the presentation because nothing in the account said Hilton. I have been trying to call people and fill out forms to have people call me for more information. Our resorts feature spacious suites, many complete with living rooms, dining areas, full or partial kitchens, private bedrooms, and laundry facilities so you can leave behind the stresses of home without sacrificing convenience. I did actually try to make a reservation for March earlier in Sedonna, and was told they were all gone UNLESS I was willing to attend yet another timeshare presentation. Now I have to find a lawyer. Your email address will not be published. is luxury diamond resorts legit - reactoresmexico.com Or it is simply equal to $157.85 per monthly to keep my membership. Once again they use scare tactics and carefully worded phrases in their attempts to have you pay again for access that we already purchased. Once we pay off the loan can we sell it back. We did not become members. Explore the different sights in the picturesque landscapes, dance the night away, and enjoy the different foods each island offers. Are resorts charging owners fees for COVID? In return listen to our salea presentation for 2hrs, which the sales team will hold you longer to close a deal on you. I turned both of them down. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Diamond Resorts. spiritual meaning of someone stealing from you. She told us that We have owned our odd year timeshare for several years and watched September 14 2022 was the day I will never forget. Give me my $900 back and stop stealing the little bit of disability I get monthly. We also recently attended an update after being told the same thing - we had to invest another $20K+ to be a part of HGV. Upon requesting a manager, I got as far as one jerk who claimed to have nobody above him. They lie about who they are and they misrepresent their package. I had my kids, they were hungry annoyed. Log in, Top 10 Travel Sites| Travel Website Reviews | Travel Website Deals |Travel Deal Widget for your Website| About us |FAQ|Reviews Disclosure|Privacy Policy, Diamond Resorts Reviews | DiamondResorts.com. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Hilton Grand Vacations Completes Acquisition of Diamond Resorts They only take Hilton Honors Points and refuse our HGVC owner club points. What is this transition going to mean for me in regards to my annual maintenance taxes and banked weeks. Aside from the gifts and clever wording, we were never told that the costs for maintenance would stick with us forever. No compassion or customer compassion with this company. Diamond Resorts Reviews | Read Customer Service Reviews of www Both you and the sales representative know that there is a 90% chance that you will want to even . 10 min. We were there for 3 weeks, and it was frustrating to get our room cleaned during our stay. When the company that is benefiting from you signing the contract is the same company that is orchestrating the signing of the contract, youre going to get this sort of criminal behavior. owning time share properties is very stressful. I am Diamond member since 2007 and last year even upgraded to a platinum membership status. BBB reports on known marketplace practices. This company offers Vacation Ownership Resorts. Legitimate companies that buy timeshares do exist, but so does timeshare fraud. And I'm sorry I said I had no money down and they were like do u have a credit card. Book instantly online, or through your personal concierge, the best price is guaranteed! Many names are tossed around, such as RCI Resorts, Westgate, Wyndham, Timeshare Exit, or Redweek, but we will show you how the scams work exactly. Nonetheless we made contact, received our information, booked flights and had the time of your life in Cancun Mexico at dreams riveria all inclusive w/ an upgrade (upon request) for a preferred member with top Cha c sn phm trong gi hng. I believe the organisation are bordering on dishonesty and I intend to pursue all avenues to finally achieve satisfaction. I do not fit the creteria. Vacation OR give us our money back! Shutterstock. She did good and we feel for it. Oh, and for good measure, they didn't even send out booking confirmations or invoices. Located in unique and idyllic destinations, the Diamonds resorts treat guests to a variety of . If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. REGULAR RATE $3189 5 Days / 4 Nights In Luxury Accommodations I wish I had never said yes and signed the papers. Single Women Traveling with Friends or Family Over the years we upgraded to more points for $$s. Youll find timeshare resale companies under investigation, as well as legitimate timeshare resale companies. Home - Dynasty Vacation Club We took a pass and will seek ways to no get out of our ownership - Hiton can cover our maintenance fees themselves! Read More. . All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Is there no one to stop these people? A year from now, or so, all vestiges of Diamond Resorts will likely disappear from marquees and lobbies as HGV absorbs Diamond resorts and rebrands them as part of a new Hilton entity, called Hilton Vacation Club. They tell me I must decide by December 6th but cannot reach a dang soul. #1, continue as is, but diamond would increase my maintenance fees by $800 per year going forward starting in 2024. I have called 4 times starting at end of Jan. 2023. and each person didn't know what I was talking about.

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