We shall visit again soon x. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Planters At Bretby | Garden Centre Guide Great prices with both too. New menus, again, because there has been another price increase. Then we were asked what we had ordered, so obviously it wasn't already being prepared. The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. Performance & security by Cloudflare. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. Lunch on Saturday luke warm. Suggestion - food best served on hot plate and attention to detail when cooking eggs and chips - itsnot rocket science.More, We paid for our food at 13:19 and it finally came to the table at 14:10. I can't deny that it is a great workout and I definitely worked up a good sweat while out on the ice. Staff were lovely and friendly. In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre.More, Hi, Hi,Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team.We have all our meats delivered from a local butcher so I'm shocked to hear you didn't enjoy the sausages, we usually get such great feedback.We hope you visit us again soonKind regardsGareth. Zoom in to see updated info. Garden Center. Get quick answers from Planters At Bretby staff and past visitors. Hi Maz,Thanks for the review, we are so pleased you enjoyed the food and our servicePlease come again soon, This is the version of our website addressed to speakers of English in United Kingdom. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Planters At Bretby Garden Centre - Sluurpy Well i was totally disgusted by this. well I'd have thought that was fairly obvious really. But then I got to the peas, these weren't even Luke warm, they were stone cold. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! This is a nice garden centre let down by poor service in the restaurant / coffee shop. Ice rink manager Adam Cresswell, 28, said: "The first stage is to put the platform down for everything to sit on. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. Thank you. I will pass your comments on to the team. I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. Decaffeinated tea was easily available, at no extra cost. Note: your question will be posted publicly on the Questions & Answers page. wouls call again if in area. We really want to keep the ice in as good a condition as possible. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food Staunton Harold. Ice skating was being thoroughly enjoyed by family groups. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' is yeoville, devon! Mince pies had hurriedly been put out, with a very good price reduction on those. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. I love black pudding - half a piece on the plate. Note: your question will be posted publicly on the Questions & Answers page. Luke warm soup, overcooked fish and undercooked bacon, bacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not return. more details. 219 Reviews. Lovely food in the restaurant. She was extremely rude, claiming that I should have rung to speak to the Manager (this confused me somewhat as she had said she was the Manager?? Then we were asked what we had ordered, so obviously it wasn't already being prepared. Seasonal items available, including a huge range of LED scenes/vehicles. just look out for our black pop up gazebo. Not usually one to complain but poor service and poor portions. Thank you. 19 Ashby Rd E, Bretby, Derbyshire, DE15 0PS . Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Won't be revisiting. Didnot taste as expected. with wet runny prawn sauce! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! btwthe map isnt for bretby by burton on trent! 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Planters At Bretby Bretby Lane, Burton upon Trent DE15 0QS, England +44 1283 703355 E-mail Improve this listing Ranked #16 of 30 Quick Bites in Burton upon Trent 216 Reviews Price range: $6 - $22 More restaurant details quietman482 Derby, United Kingdom 48 32 Reviewed October 2, 2018 via mobile So sad.. Husband tried the special, cottage pie, cleared the plate! Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. To be fair, we were offered free drinks or a cake as compensation. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . The garden centres open in Derbyshire and their opening hours Arrived for a afternoon tea just before christmas at the tea rooms and were extremely disappointed with the food, 8 little quarters of ham and cheese two tiny mince pies and two jellies in sherry glasses, The worst to come was the scones that had been made up already with jam and SQUIRTY CREAM that had melted down and runny, we have had many afternoon teas at other venue's and been very . I wish I hadnt seen them Please please please dont have them again as gorgeous as they are. I am not a great ice skater, having only been a handful of times in my life. My husband was disgusted with the standard of the breakfast. Only complaint was poor punctuation on menu, commas needed to sort list of fillings- very confusing! Crockery all in good order; tea pits poured well. Planters at Tamworth & Bretby | Planters Garden Centres Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. But then I got to the peas, these weren't even Luke warm, they were stone cold. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". And it's not just the ice rink attracting the crowds to the garden centre as Spotty and Blitzie the reindeer are on hand to put a smile on visitors' faces. One cream slice had become a cream slide. Some garden centres have opted to remain closed to the public for now, including Markeaton Garden Centre, which is operating a home delivery service. Open full screen to view more. We also like that we can bring our little yorkie with us . Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Afternoon tea - Planters At Bretby, Burton upon Trent Traveller Reviews We always enjoy our visit here, products available and reasonably priced. Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. New menus, again, because there has been another price increase. Show open only . Something went wrong, please try again later. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. PLANTERS AT BRETBY, Burton upon Trent - Tripadvisor The ice rink is open every day until January 7, excluding Christmas Day, Boxing Day and New Year's Day, with special late night skate sessions until 8pm on Wednesday, Thursday and Friday nights from December 6. Then, just as we finished eating, we were brought two portions of chips free-of-charge.I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong!We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Planters At Bretby. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. Staff very helpful and welcoming. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Only complaint was poor punctuation on menu,commas needed to sort list of fillings- very confusing! Find the best restaurant in Burton upon Trent Description Cuisine Cafe Vegetarian Friendly Deli British Restrictions Vegetarian Friendly Meal types Drinks Breakfast Brunch Lunch Price range - Timetable Now Open Monday: 09:00 AM - 05:30 PM Tuesday: 09:00 AM - 05:30 PM Wednesday: 09:00 AM - 05:30 PM Thursday: 09:00 AM - 05:30 PM Friday: at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. Service Wonderful but no Brioche Bun for Burger. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. It wasn't anything special to justify the fifty-minute wait, just two Tuna sandwiches. Or by navigating to the user icon in the top right. If there has to be music ( which Id rather there wasnt ) can it not be something more serene and not so loud as it spoils the experience. To be fair, we were offered free drinks or a cake as compensation. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. First to Review. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? Food was tasty but there was no apology for the wait,only being told Well we are busy. Let us know with the button below. I know the intention is good but they looked so forlorn and very very sad. The salad was sadly very disappointing! We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Smoked salmon and prawn duo came on a small bed of mixed green leaves, consisted mostly of the leaves that look a bit like dandelions, two slices of tomato and one slice of cucumber cut in half no sauce until i sent it back to have some put on it. Opening times: 8.30am to 5pm Monday to Saturday, 10am to 4pm on Sunday Derby Garden Centre Location: Alfreton Rd, Little Eaton Opening times: 8.30am to 6pm Monday to Saturday, 10.30am to. Food not cheap 10.99 for Cottage pie more than most pub prices. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Open now Closes at 18:00 5.0 (1 Rating) Write a review . Called in on way back home and decided to have lunch. Cloudflare Ray ID: 7a2ae2586e8e780d Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. We paid for our food at 13:19 and it finally came to the table at 14:10. We're back at Planters at - The Open Air Country Fair | Facebook Called in on way back home and decided to have lunch. We visit regularly and have never been disappointed before. 171. Mince pies had hurriedly been put out, with a very good price reduction on those. queues to order were VERY slow moving. Hopefully, just a bad day. It was only just gone 3pm and they're open until at least 5pm. Bretby Nurseries | Garden Centre Guide Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. It started wth having to queue to find out where our booked table was. Closes in 4 h 52 min. Tagine had cool spots! We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Interior Plants. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Those trading again are enforcing social-distancing measures, with many limiting the amount of customers allowed in at any one time. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. It was only just gone 3pm and they're open until at least 5pm. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. Vegetables available limited - just got carrots with Cottage pie. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. couldn1t comment on the prices because i didnt pay. I initially sent the following through to their Facebook page and got a 'give us a ring' response. Playing bird song or something in keeping with the surroundings would be more agreeable. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Ask 1969Weekender about Planters At Bretby, Ask C1612KLannac about Planters At Bretby, Planters Restaurant at Planters Garden Centre, Lowercase Coffee Bar At The Alphabet Gift Shop. Staunton Harold Nurseries and Garden Centre. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Shop all as it should be, minus the old live giant fish in his tank. Claim your listing for free to respond to reviews, update your profile and much more. Mince pies had hurriedly been put out, with a very good price reduction on those. I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! As always you can unsubscribe at any time. which when you placed on the base on your table identified where you were sitting , this worked very well. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options The action you just performed triggered the security solution. Lovely garden centre in general with a gift shop worthy of a visit. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Click to reveal We are celebrating over 20 years of our family owned Garden Centre and over 10 Years of our Restaurant, come and see our fantastic Garden centre that has also become a Garden Centre Association "Garden Centre of Excellence" that means we're one of the best Garden Centres in the UK. Thank you for taking the time to review our Garden Centre Restaurant. Ordered food. Bretby Hall, Bretby, Burton Upon Trent, Staffordshire We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Own or manage this property? Decaffeinated tea was easily available, at no extra cost. called in as we were staying locally (knights lodges) at lunch time. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. with wet runny prawn sauce! Nice garden centre. more. Tripadvisor performs checks on reviews. We ordered 2 coffees and 2 cakes the first disappointment was they do not have soya milk (dairy allergy customers beware) all reputable coffee shops do stock it!!. Sign in. If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. White bun was dry and crumbly which spoilt the burger. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Staff very helpful and welcoming. It was only just gone 3pm and they're open until at least 5pm. more. Bretby Garden Centre. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Bretby Garden Centre. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! What Types of Materials are Ideal for a Greenhouse. We always enjoy our visit here, products available and reasonably priced. Staff were lovely and friendly. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It's great that there is an ice rink in the local area that anybody can go to. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. The latte was one of the best I have had for some time. Lovely garden centre in general with a gift shop worthy of a visit. First of all this review is for the restaurant only. Did not taste as expected. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. The Garden centre is first class, well stocked and clearly laid out with good parking.In the spacious restaurant I choose the full English breakfast with a latte.You were given a tracking disc which when you placed on the base on your table identified where you were sitting , this worked very well.The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful.The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter.The latte was one of the best I have had for some time.The total bill came to 10.48.In summary a bit disappointing in places maybe Ill give it a go again when next visiting the excellent garden centre. One cream slice had become a cream slide. +44 1283 703355. The garden centre's annual real Ice Rink will open on Saturday, October 22. Anyone on or off Facebook. Open until 6:00 PM (Show more) Mon-Sat. The toast was on the plate with the rest of the food and was soggy from the beans. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Christmas Craft and Gift Fair at Planters Bretby - Families Online Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Opening times for Plant Nurseries & Garden Centres in Bretby . Tripadvisor performs checks on reviews. Opening hours Reviews Mondayclosed Tuesdayclosed Wednesdayclosed Thursdayclosed Fridayclosed Saturdayclosed Sundayclosed We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! my little girl absolutely loves it so thought we would pop by and leave a review. Off I go again to get more cutlery.

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