And I owe them money. These people need to be stopped. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. If you weren't paying on it then it went to collections. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. to the credit bur. I also called convergent and they only collecting on sprint behalf. I found out that Convergent Outsourcing, Inc. is a SCAMMER company. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. So I wonder what step to take to file a claim against this company. The posting time indicated is Arizona local time. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. The consumer can also call and request a copy to be sent to their physical address or their email. Top 86 Reviews and Complaints about Convergent - ConsumerAffairs |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? Is Convergent Outsourcing legit or a scam? Therefore, its important to understand your consumer rights to prevent Convergent Outsourcing from walking all over you. If you do not owe any amount, file a complaint with the FTC, FCC, and Better Business Bureau, ask them to provide a debt validation letter (search the internet for a sample). Who We Are - Convergent BPO Press J to jump to the feed. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. I paid them a lump sum to settle the account. As a debt collection agency, we work on behalf of our clients to collect outstanding debts and unpaid bills. SAVE THE CHAT! Some people have been lucky and it was deleted right away, though. However, I'd rather pay the full amount than go back and for the next few weeks with Sprint trying to hash out a couple hundred dollars. Just updating my progress with Convergent. Convergent Outsourcing is one of the largest debt buyers in the country. I am not paying them another dime. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. Convergent is required to password lock receipts due to housing sensitive information. We appreciate the opportunity to respond to your concerns. The phone number (mine) is unlisted, private. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. I told them that it was paid and that was the reason they stopped taking money out of my account and listed this dept as paid on all of my credit reports. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. Watch to learn more! Received notice of debt collection. I haven't heard of them turning anyone away on chat???? If you havent received proof of payment within two weeks, please check your junk/spam box in your email to make sure it doesnt appear there. Neither one is in the wrong legally. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. The letter needs to explain the reason for your late payment and why youre requesting removal. I contacted this Convergent outsourcing thinking they were a business that fights for the rights of consumers. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . But, I believe that a majority of the amount that they are claiming that I owe is due to an early termination fee - on an ipad account that I don't believe I terminated early (i.e. Houston Texas, Convergent Outsourcing Inc Attempted Scam Renton Washington, Convergent Outsourcing, inc This place is a RIP OFF, sent me a bill for $1,129.91 for an account i have never had. It's a scam to collect money from people who pay what they owe. I was stunned. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Welcome to the Sprint subreddit where we discuss news, user feedback, phone updates, tips and tricks, technical advice, and Customer Care experiences. For more than sixty years, Convergent has worked with clients in process outsourcing, revenue cycle and receivables management. Renton Washington, Convergent Outsourcing, Inc. ATERSO01PO Box 1022Wixom MI 48393-1022 Notice received by US Mail stating I owe Dish Network $149.85 and offering me a settlement amount of only $74.93. Sent collection notice for a bill with a wireless provider I have never used. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. However, there may be instances where credit reporting agencies take a few weeks to provide updates. Debt collection from Convergent Outsourcing on Sprint phones I - reddit By clicking "TRY IT", I agree to receive newsletters and promotions from Money and its partners. Convergent Outsourcing help - myFICO Forums - 6148102 In response to this complaint, your account will remain reported to the credit bureaus with accuracy. I don't believe that I owe what Sprint claims that I owe. Ive seen many threads which detail how to remove this account by paying the original creditor, however my mom went ahead and paid convergent directly. Convergent Outsourcing can only contact you under the specifications of the FDCPA. How to Tell if it's a Debt Collection Scam - ConvergentUSA Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Don't dispute again, it will come back validated. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Work with Lemberg Law out of Wilton, CT. If you have an account with us, we're here to help! Convergent Outsourcing is not a scam. If Convergent Outsourcing, Inc., contacts you, it means its pursuing you for an unpaid debt. They say Im past due in the amount of,$1,613.85. I ended up paying the entire balance through sprint in order to get account removed. Apparently it's some kind of credit card or something. Convergent Outsourcing/Sprint Help - myFICO Forums - 6579365 Payment FAQs How do I find my account number? Established in 1998 with roots dating back to 1950, Convergent is a leading provider of customer care outsourcing, receivables management and . After I paid, I they say I don't have acc. And that my Identy had been stolen last year. I'm looking to buy a new car soon, and I know the collection removal will help me get a better rate on a loan. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. The only advice I can offer you is not to feed into their urgency. Phone (877) 317-1200; They are currently debiting my bank account to satisfy an account they declare I previously had ownership of that I do not recall. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. I got a letter from these people saying that I owe T-Mobile $57.00. It was easy and if you've been harassed by them you need to do this. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. - Tell them you want to pay in full directly for your old bill. If you have a valid email address on file with us, you will receive a password-protected receipt via email. The original creditor is Sprint (cell phone company). For more information, read, How to Remove First Federal Credit Control from Your Credit Report, How to Remove First National Collection Bureau, Inc. from Your Credit Report, How to Remove Frontline Asset Strategies from Your Credit Report, How to Remove DCM Services from Your Credit Report, How to Remove FMA Alliance from Your Credit Report, remove the collection entry from your credit report, How to Remove Convergent Outsourcing from Your Credit Report, Telecommunication suppliers such as Sprint and T-Mobile, Failing to respond to debt validation requests. What's funny is , I've never had any business dealings with Citizens Bank ever Renton Washington, Convergent Outsourcing, Inc. It often has more success because of its industry knowledge and negotiation tactics. It collects on behalf of companies and businesses in a variety of industries, including: Although its incredibly annoying, Convergent Outsourcing is a legitimate business and not a scam. Houston Texas, Convergent Outsourcing, Inc false claim of oweing money Houston Texas, Convergent Outsourcing Inc. ATERS001 Sears National Bank RIPOFF Houston Texas, convergent outsourcing inc Sue Called to talk to me about debt that was due this year. Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. If you find any inconsistencies, you can file a dispute with the three major credit bureaus. After I asked them to send the paperwork, I did get it, but I called them and they said now it was for a debit card from a United Credit National Bank. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Learn more. They are so good at disguising themselves they even have an official looking form. All Rights Reserved. Caller I.D. Consumers love to do business with someone that can admit mistakes and state how they made improvements. If you have questions about how making a payment will affect your credit score specifically, we encourage you to contact the credit bureau, If you have questions or need to make a change to your account. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Sprint/convergent outsourcing - myFICO Forums - 6111159 I made arrangement to pay for some equipment for renting it, I did not owe them any money. As of April 1st, 2020, Sprint is now part of T-Mobile! **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. We sincerely hope this represents a satisfactory resolution to your concerns. Check your credit report 30 days after you make your first payment. Press J to jump to the feed. Our content is intended to be used for general information purposes only. Ripoff Report has an exclusive license to this report. I never signed a contract). Create an account to follow your favorite communities and start taking part in conversations. I called Sprint to get some information on the account. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Start by offering to pay Convergent Outsourcing half of the amount you owe and negotiate from there. Or, should I try to handle it through Sprint (since they own the debt). Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. FTC's website on credit. I have sent numerous validation letters and no response! Addtnl phone number: (877) 231-8886, states this Midland Credit Management has offices at 2365 Northside Drive, Suite 300, San Diego, CA but direct payments to Los Angeles, CA . which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. Kind regards, Compliance Representative at Convergent Outsourcing, Inc. From my understanading, none of this matters except that I've paid Sprint and Convergent has no right to report. This payment will be updated to the credit bureaus and they will be notified that the account is paid in full. Who is Convergent Outsourcing? Convergent Outsourcing is one of America's leading collection agencies. Sprint sent account to collections, Convergent Outsourcing. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. Make sure they're going to recall the debt. I called sprint, who was very eager to accept a payment to confirm if this was true. ". Contact. It believes youre more likely to pay if youre desperate to get rid of it. Many factors affect your FICO Scores and the interest rates you may receive. They said they didnt do that when clearly they did because it is listed as paid on my credit report. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. How long does it take for my credit report to update after I make a payment. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. Paying off a debt marks the debt as paid off. I don't dispute that I ever had a Sprint account. How those businesses take care of those complaints is what separates good businesses from the rest. Phone 2 hrs, transferred numerous times and then they hang up! Play video Make A Payment If you have an account with Convergent, you can make a payment online or call us at 800-444-8485. I have an old Sprint account that went into collections via Convergent Outsourcing. I swapped services from Sprint to Verizon and have been paying the bill down but it's been over a month since the final bill. I'm down to one last account, and would like some guidance on how to tackle it. Why You May Be Getting Scammed Through Your Mailbox - Live Like You Are Oaks, Pennsylvania, Convergent Outsourcing Inc get me to pay $277.36 for a outstanding bill Renton Washington, galaxy asset purchasing Convergent outsourcing,inc saying I owe $6,020.64 Renton Washington, CONVERGENT Outsourcing, INC ACT HOLDING Montgomery Alabama, Convergent Outsourcing Inc. Convergent outsourcing False collection notice Re: PayPal account Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Attempting to collect on a false debt Renton Washington, Convergent Outsourcing Inc. ATERSO01 as return address This notice is being sent to you by a collection agency. - Wait a few days, it most likely won't be deleted even if they said it would. Hiding negative complaints is only a Band-Aid. This reply is in response to your complaint we received from the CFPB. If there is no email on file, the consumer will be mailed a copy of their receipt. If they don't, the collection agency may just update it to paid/$0 balance and it will remain on your credit reports for 7 years from the DOFD. If this is the case, consider contacting a professional credit repair company. So, I called the number, and got on the phone with an agent. This company is horrible. Convergent Outsourcing was the most recent CA to report on this debt. All business will get complaints. So, now I'm not sure how to handle this. I had new devices on T-Mob so any blacklisting didn't affect me. - Make the payment with them through chat. I called CO and attempted a PFD (just in case Sprint CSR was full of hot air). Learn more about how we make money. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. Work out a payment plan. I'd only worry if they fail to indicate that you paid the debt. I owe 1,700. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Dorado, PR 00646, Metro Office Park In addition to suffering the annoying and aggressive practices debt collectors, such as Convergent Outsourcing, engage in, a debt sent to collection can have a major impact on your credit score. So I paid them 2 payment Dec. And Jan they took out of my banking acc. FRAUD ALERT! Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I called T-Mobile and they said themselves I have never have owed any past debt in my 14 years with them. Have anyone dealt with sprint/ convergent outsourcing in the past? This profile has not been claimed by the company. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. If not, the collection on your report can stand as you had a valid debt, that was being collected from a valid debt collector. Just wanted to share. Received several calls from this Company. The agent asked some questions, and at first I thought I was talking with someone from Sprint. ConsumerAffairs is not a government agency. It is on my credit report now. How do I get them to delete their reporting. They're worthless and cowardly, and I hope anyone reading this doesn't have to deal with these bottom feeders. Thank you for visiting Convergent Outsourcing to make a payment on your account. They're just trying to meet their own metrics. Ripoff Report | Convergent Outsourcing, Review - Renton, Washington We understand that collections is often an emotional and overwhelming process. A credit repair company can remove a negative mark from your credit report by communicating with the debt collector on your behalf. Going to have to wait for someone to chime in with a more current collection Ill ask around .. Wonder what happens if you try to go in through Tmo vs Sprint and try to pay off the collection.do they just redirect you out Could try calling Tmo with no initial mention of a sprint collection.. if they dont redirect you to convergent. then offer to pay the sprint bill.. All rights reserved. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. This morning I received a phone call from a debt collections agency Convergent Outsourcing. I disputed the claim and was told they would confirm with the company before any further actions took place. Convergent Outsourcing: how to remove them from your credit report Learn more. Your account number is located on the top right-hand side of the letter sent to you from Convergent; it will start with a letter of the alphabet followed by a number (i.e. We also understand that you may be hesitant to give your information over the phone or online. One of our team members will walk you through the payment process and answer any questions you may have. Sorry to hear. Unfortunately, you cannot get your account number online at this time. bureaus (they were only reporting to two). Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. Please Help Me Get Convergent Off of My Report! Further information is available in our FICO Data Privacy Policy. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. This is not correct as I owe no one anything or have any debt. It doesn't erase the existence of the debt. Lots 81-82 Street C I don't think however that once you have the debt paid (however you do it) you should worry about on your report. They wont respond to anything but complaints saying they have validated it which is a complete lie. . Here is what I did: - went to Sprint chat online to pay my old bill (don't call, do it on the website)https://www.sprint.com/en/landings/chat.html, - Choose "account change/inquiry" yellow button underneath for chat. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. On 07/06/2020, Sprint notified our office of a payment in the amount of $834.26. Convergent Outsourcing Sprint bill . For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. They said according to sprints policy they cannot delete from the trade line. I don't want to pay Sprint if it means that the Convergent line remains on my report with the line "paid in full". They also collect medical debts. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. All rights reserved. We value your privacy. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Engage via Email. If so how did you proceed? Corporate Advocacy Business Remediation and Customer Satisfaction Program. - Send an email to the executive office letting you know you paid in full directly asking to have it deleted. Quick question! I was able to settle account for $500, which is a victory as the original amount was $1083. 11/30/2022 3:48 PM. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. If someone knows please reply. Houston Texas, convergent convergentusa, convergent outsourcing inc Attempting to collect on a 23 year old debt wixom Michigan, Convergent Outsourcing, Inc. Verizon Wireless overdue, haven't used that mobile company in 6 years. The issue is, I never had an account with Sprint. Copyright 1997-2023, Ripoff Report. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. Convergent Outsourcing, Inc., Civil Action 2:21-cv-03849, see flags on bad law, and search Casetext's comprehensive legal database . This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Re: Sprint sent account to collections, Convergent Outsourcing. he said this was a bill collection agency. Convergent Outsourcing does not buy or own your debt. Maryland Residents: This agency is licensed as NMLS ID # 930053. Need Help Clearing Up Convergent Outsourcing Collections - reddit I was making payments via automatic draft. Convergent was adamant about not removing but Sprint was fast acting and informed them to remove the account. Unsubscribe easily. Additional original Creditor they claim to represent is PayPal Account from Comenity Capital Bank, additional website to pay your account www.payconvergent.com. Corporate Advocacy Program: How to repair your business reputation. RENTON Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLCUnited Credit National Bank I got a call from Convergent saying I owed THEM $3,753.23; when I asked them what for, they said it was for a bank account I had in 1995 that I took a loan from the internet on. OC and CA are in no way required to delete. Copyright 1997-2023 Ripoff Report. More details on software and accessibility are available at WebAIM.org. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. 7 calle 1, Suite 204 Plaintiff's Experian credit report states an account in Defendant's name, not in Sprint's name, was opened on September 17, 2019, the same date the parties agree Sprint authorized Defendant to begin collecting . I pay for that service through Frontier Communications who by the way ** me up from the onset. I had an unpaid bill with Sprint that was sent to Convergent Outsourcing.

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