Then be careful what insurance you pay for. mail All ticket prices for events that occur in Canada are stated in Canadian Dollars. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Anyways, I cant attend the event anymore and my excuse/reason is not covered by the insurance. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. There are no suggested results at this time. Individuals in possession of a recording device are subject to confiscation and/or ejection. Holder consents to be photographed, filmed, videotaped or otherwise recorded in connection with the event, promotion of the event and/or Venue. All applicable fees and charges will be disclosed prior to completion of your purchase. With a simple integration this product has gone from strength to strength enabling AXS . Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Please contact the venue directly for a refund. SEARCH/NO EXPECTATION OF PRIVACY. Yes - If customer is prevented from attending because of a government mandate, this is covered. They will pursue AXS who in turn, will keep your money. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). We act on your behalf, as seller, when listing or reselling tickets. This policy will apply regardless of how the error occurred. She also helped out with another refund I needed and was so quick. All photography, filming and other recordings of the event are PROHIBITED. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. When it's time to go home, all combo lock deposit refunds are issued quickly. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. When did you become aware that you were unable to attend the Event? You should evaluate your risk in determining whether to attend the event. If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. If they allow it, you'll get a refund. Fan Update from AXS We asked 2,000 UK consumers what they thought ticket insurance policies would cover them for if there are Covid-related cancellations. In these cases, customer service will attempt to contact you, using the information we have on file. Click here. The refund will be issued to the Payment Method on file. Official Tickets and Your Source for Live Entertainment | AXS.com AXS.com Reviews | Read Customer Service Reviews of axs.co.uk - Trustpilot If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. (The reference number will be emailed to you immediately following submission of the online form). Because almost every single time I go through them, its a battle to obtain my ticket. AXS is not responsible for the acts or omissions of any venue or Client. COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. (United Kingdom) Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. For tickets to events located in the United States, the Service is operated by AXS Group LLC. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. I bought these from AXS . Dollars. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). The ticket is valid only for the event, date, time, and seat location issued. Help us help you quicker by coming with your mobile ticket ready to be scanned. It's all a fan needs, all in one app. You may also be linked to a third-party site, which is not affiliated with our Service. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. Usaa Insurance Binder Request - All Insurance FAQ Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. The documented police or fire brigade report. Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. Please complete the section which is relevant to your application. By using the Service, you agree to the Privacy Policy and Terms of Use. Please note that we are currently unable to process postal documents. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. Shipping information, if any, is provided at checkout. IP: 141.94.161.174 x. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. During the event, strobe or theatrical lighting may be used. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Articles in this section - AXS Help Center Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. We need you to provide specific evidence of illness or injury for the ticket holder affected. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. We notice that your web browser is out-of-date. What is Allianz Global Assistance Event Ticket Protector Insurance? If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. Submission of our own medical confirmation form is preferred, please download it here: medical form template. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). a doctor's note for the illness causing your symptoms. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. They lure you into buying the insurance but little did I know that a refund will be issued . AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. Travel insurance: which policies have the best covid cover? Please ensure that you have attached your supporting documentation, booking confirmation and unused tickets (if available). Online applications are received immediately and are our preferred method of submission. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. The truth is that paying for insurance to guard against this is a waste of money. I purchased my tickets with my AMEX can I make a claim with them and get my money back? This means that you agree that we will have authority to conclude a sale of your tickets to a buyer on your behalf once you have told us to list the corresponding tickets for resale. A refund AXS the company right which she bought the tickets sent via an email telling. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. Request ID: 7a29b9b3cc1be708. If I have XCover ticket insurance and miss an event, can I get a refund? Only items purchased on the AXS official website can be returned for refund or exchange. By clicking a link you are consenting to this. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. or was there no option for you? Official Tickets and Your Source for Live Entertainment | AXS.com Don't buy: why paying extra for some ticket insurance is - Which? Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. Honestly this post makes me feel better though, thank you lol. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. We will need these documents as part of the application process and cannot process a refund without them. We make no representations or warranties about the quality of your watching experience or your display. Kia was extremely helpful, efficient and patient with all my questions. Supporting documents are preferred in English. If you bought tickets online or over the phone, you won't need to do a thing. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com So I decided to treat myself and girlfriend to VIP tickets. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. We will notify you by email if this box office collection is required. Thank you for taking the time to let the people know. AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot Besk vr hjlpsida fr mer hjlp och support. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. Leave the Archive. Let's swap Manns | GamehendgeSkier | CashorTrade.org Face Value Tickets Cant get ticket refund from AXS MoneySavingExpert Forum AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. By clicking Next, you agree to the AXS.com Terms and Conditions. We act on behalf of a seller (our Client) when selling Primary tickets. You should base your purchase decision solely on the information provided. What does insurance on concert tickets mean? If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? Besk vr hjlpsida fr mer hjlp och support. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. If you paid by credit card it may be possible in certain circumstances to. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. Terms and conditions of sites linked to by or from the Service may vary by site. LIVE MUSIC AND EVENT COMPANY WILL IMPLEMENT NEW POLICY ACROSS ALL OF ITS FESTIVALS, CLUBS, AND THEATRES Los Angeles, CA, August 12, 2021 - AEG Presents, a global leader in concerts and live events, announced today that it will be requiring proof of vaccination for entry into its owned and operated clubs, theatres, and festivals. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Find a will ticket on Gumtree, the #1 site for . Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. A scan or clear photograph sent by email is acceptable. I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. axs qr code for multiple tickets - veracitylogic.com AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. Common problems addressed by the customer care unit that answers calls to 888-929-7849 include Refund a Charge, Inquire About an Event, Account Access, Make a Purchase, Find My . Has anyone experienced anything similar? This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. But with Event Ticket Protector, they won't need to worry. DE Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. Front row or on the aisle? Well need evidence from the relevant transport authority. Let us know what you were doing when this page came up, plus your IP and request ID WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. Do Not Buy Ticket Insurance From Ticketmaster/Allianz . Official Tickets and Your Source for Live Entertainment | AXS.com The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Any personally-identifiable information (including, but not limited to, street address, phone numbers, or email addresses); JavaScript or any other scripting language; If we or our Client revokes any tickets, Primary Ticket and Resale Ticket listings concerning such tickets and related rights (such as parking) will be canceled. IT IS NOT AN INSURANCE POLICY. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. We hope that you have a great time at the show. ADDITIONAL TERMS. Ticket Insurance. Performed analyses related to call center and ticket insurance costs. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. If I have Allianz ticket insurance and miss an event, can I get a refund? Press J to jump to the feed. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. Contact Us Below you'll find an important update on COVID-19 and your events. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Ad . Invoiced venues for money due to AXS and oversaw procedure of issuing customer refunds. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. Any restrictions on transfer or resale will be communicated to you (e.g. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission. Venue/Event Specific Terms and Conditions. PSA: Be careful using AXS when purchasing your tickets If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. I realised I was too late for the standard entry tickets, as they had all sold out. By Insurance Site July 2, 2022 July 2, 2022. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. 1999-2023 PayPal, Inc. All rights reserved. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Why you might ask? Verification of information may be required prior to the acknowledgment or completion of any purchase. Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. Let us know what you were doing when this page came up, plus your IP and request ID For more information, please see our Tickets were bought in December 2019 - so I am outside the 120 claims deadline. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Took about 5-6 weeks and lots of following up but did get all my money back. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Coronavirus: Ticket refunds won't happen for many postponed concerts These documents are require to process your application and you are unable to submit your application without these documents. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. Cover applies if an immediate family member or a member of the booking party tests positive. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable).

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